Order and delivery information
Order pick-up
Explanation of Specifications

At Budget Tiles, we understand that safe and timely delivery is essential for the success of your project. That's why we work exclusively with specialized carriers and maintain clear agreements regarding our delivery times.

Delivery Times & International Shipping

We deliver our collections throughout Europe. The specific delivery time for your order can always be found on the product page and in your shopping cart.

  • Within the Benelux: Delivery within 1 to 3 business days.
  • Outside the Benelux: Delivery within 2 to 3 weeks.

We do everything we can to get your order to you as quickly as possible. Although we have very high delivery reliability, due to external factors, in incidental cases, a delivery may take slightly longer than usual.

Your Customized Delivery

Do you have a tight schedule? No problem. At checkout, you can easily specify your preferences:

  • Specific delivery date: Indicate which day works best for you.
  • Reservation: Do you want to secure the products now for a later renovation? You can easily reserve your order at checkout.
Safe Transport & 100% Breakage Guarantee

Our products are heavy and fragile. Therefore, our shipments are handled by professional carriers who have the right equipment (such as a Moffett forklift, pump truck, or tail lift) to safely and stably place the order at your desired location.

  • Insured shipping: Our deliveries come with a full guarantee. Should anything unfortunately be damaged during transport, we will compensate you immediately and free of charge.
  • Check upon receipt: We advise you to check the order immediately upon arrival. This way, we can resolve any irregularities for you right away.
  • Accessibility: Ensure that the unloading point is easily accessible for a truck. Our driver will do the rest!

Do you prefer to pick up your order yourself? You are very welcome at our warehouse next to the showroom. This way you save on shipping costs and have the products immediately available for your project.

Facilities & Support

At our location, we have professional equipment, such as a forklift and pallet jack, to load your order safely and efficiently. Our staff is also always ready to help you load the goods.

Important Guidelines for Transport & Safety

Our products are heavy. It is therefore very important that you come to our showroom with the correct transportation:

  • Load capacity: It is your own responsibility to check whether your vehicle's load capacity is suitable for the total weight of the goods. Exceeding the load capacity can lead to damage to your vehicle or unsafe situations on the road.
  • Liability: Budget Tegels cannot be held liable for any damage to the vehicle, person, or goods that occurs during or after loading. Although our staff is happy to help, this assistance is entirely at the customer's own risk.
  • Advice for larger quantities: To guarantee a safe journey, we advise using a sturdy trailer or a delivery van for orders of 15m² or more.


Do you want to pick up your order? No problem! Select the 'Pick up' option during checkout, and we will ensure your order is ready for you at the agreed time.

Not all tiles are suitable for every application. Therefore, pay close attention to:

  • Abrasion resistance (PEI value): For floors with heavy foot traffic, you need a higher PEI value. A minimum of 3 is recommended.
  • Anti-slip value (R-value): For wet areas, a higher R-value (e.g., R10 or R11) is recommended.
  • V-value (color variation): Indicates how many color nuances a tile has. V1 = little variation, V4 = high variation.
  • Rectified or not: Rectified tiles have straight edges and can be laid with a narrower joint. For unrectified tiles, the opposite is true.